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CAMINO REAL POLANCO MEXICO HOTEL, Mexico City – A Smart Stay in the City
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Key details
About the Hotel
Mariano Escobedo No. 700,
Mexico City,
Mexico,
11590,
Federal District
Rooms with Views
Camino Real Polanco Mexico offers air-conditioned rooms with king-size or double beds, floor-to-ceiling windows overlooking the garden or city, and a 50-inch plasma TV with US channels. Each room includes a red marble bathroom with a shower, bathrobes, slippers, and a laptop safe. Some rooms feature a minibar, tea and coffee maker, and executive lounge access.
Dining Options
The hotel has 10 on-site restaurants, including La Huerta for international cuisine, Token Café with sandwiches and pastries, and Morimoto Beefbar. Breakfast is served at La Huerta from 6:00 to 11:00 AM. The Executive Lounge offers continental breakfast from 6:00 to 10:30 AM on weekdays and 7:00 to 11:00 AM on weekends. Guests can enjoy complimentary domestic cocktails and hors d'oeuvres during the 'Royal Hour' from 7:00 to 8:00 PM.
Leisure & Facilities
Camino Real Polanco Mexico features a year-round outdoor pool, a sun terrace, and a fitness studio. The hotel spans over 33,000 square meters of gardens, fountains, and patios, with views of Chapultepec Castle. A business center accommodates 8 to 16 people and includes audiovisual equipment, wireless internet, and secretarial services.
Location & Attractions
Located in Anzures, a quiet residential neighborhood, the hotel is 1 km from the Anthropology Museum and Chapultepec Castle, and 1.5 km from the Polanco district. Nearby landmarks include Bosque de Chapultepec (1 km), Avenida Presidente Masaryk (1.5 km), and the Monumento a los Ninos Heroes (0.3 km).
Services & Extras
The hotel provides 24-hour room service, concierge assistance, and babysitting. The Executive Lounge offers check-in/check-out, flight confirmations, and butler service from 6:00 AM to 10:00 PM on weekdays. Additional amenities include complimentary Wi-Fi, express check-out, and 22 meeting rooms for events. There is a charge of $194 MXN per child and $302 MXN per visitor.
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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Lic. Adolfo Lopez Mateos International (TLC)
34.9
mi
Metro stations
Chapultepec3000 ft
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Golf course
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Mariano Escobedo No. 700,
Mexico City,
Mexico,
11590,
Federal District
Map view
street view
Mariano Escobedo No. 700,
Mexico City,
Mexico,
11590,
Federal District
City landmarks
Parks
Bosque de Chapultepec
4200 ft
Museums
Museo Nacional de Antropologia
4300 ft
Paseo de la Reforma
The Angel of Independence
1.1
mi
Bosque de Chapultepec I Secc
Chapultepec Castle
4500 ft
Events
Auditorio Nacional
1.2
mi
Gallery
Museo Tamayo
2900 ft
Avenida Presidente Masaryk
Avenida Presidente Masaryk
1.1
mi
Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec
Museum of Modern Art
2600 ft
Zoo
Zoologico de Chapultepec
1.5
mi
Plaza de la Republica
Monument to the Revolution
1.7
mi
Bosque de Chapultepec I Secc
Estela de Luz
2700 ft
Museums
Museo de Arte Moderno
3300 ft
Museums
Soumaya Museum
1.9
mi
Museums
Museo Nacional de Historia Natural
2800 ft
Museums
Papalote Museo del Nino
1.5
mi
Broadway Theatre
Foro Shakespeare
4400 ft
Museums
Museo Tamayo Arte Contemporaneo
2800 ft
Museums
Museo Del Caracol
1.0
mi
Parks
Parque Mexico
1.3
mi
Opera House
Palacio de Bellas Artes
2.5
mi
Aquarium
Acuario Inbursa
1.9
mi
Museums
Museo del Chocolate
1.4
mi
Parks
Jardin Botanico del Bosque de Chapultepec
3800 ft
Fountains
Diana the Huntress Fountain
4000 ft
Museums
Museo Casa de Carranza
1.3
mi
Museums
Museo Historico Judio y del Holocausto "Tuvie Maizel"
4300 ft
Mall
Reforma 222
1.5
mi
Parks
Gandhi Park
3800 ft
Nearby
Monuments and Landmarks
Monumento a los Ninos Heroes
600 ft
Monuments and Landmarks
Monumento a los Heroes de la Independencia
1800 ft
Restaurants
Morimoto
1400 ft
Avenida Calzada General Mariano Escobedo 700 Hotel Camino Real
China Grill
100 ft
700 Colonia Nueva Anzures Hotel Camino Real
Beef bar
1400 ft
Mariano escobedo 700 Anzures
Centro Castellano
1300 ft
Mariano Escobedo 700 Hotel Camino Real
Casa Loredo
1400 ft
Calle Leibnitz 67 Atraz Del Hotel Camino Real
El Fogoncito
1200 ft
49 Leibnitz
Fanu
1100 ft
Calle Leibnitz 99 Col. Anzures
Las Mercedes
900 ft
Calle Darwin 113 Corner of Leibnitz
Carnes La Laguna
1300 ft
Calle Emanuel Kant 6 Bis Colonia Nueva Anzurez
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
Helpful staff
Close to museums
Outdated rooms
Inconvenient location
8.4/10
Great
Rooms
6.3
Location
7.4
Service
7.8
Dining
7.6
Guest reviews
8.4/10
based on 9 reviews
4/5
based on 1945 reviews
8.8
8.8/10 based on 2895 reviews
#45 of 463 hotels in Mexico City based on Tripadvisor
Ed
United States of America,
March
2024
7.4/10
The hotel has some positives like extremely helpful staff who went above and beyond to assist us during a phone disaster. However, the rooms need a serious update as they are outdated, and the decor feels stuck in the past.
Rooms
6.0
The rooms are in need of refurbishment and have outdated facilities. One of the windows was missing, which was a bit odd.
Service
9.0
The staff was very attentive and provided highly responsive service to ensure our comfort and convenience. They were also available to take care of our bags, which was a helpful service.
Location
8.0
The hotel is located in a good area in Mexico City, in trendy and relatively safe Polanco. It offers easy access to delicious dining options and is surrounded by renowned artists and designers.
Dining
8.0
The dining experience at the hotel was excellent, with lots of good nutritional food options. I particularly enjoyed the mouth-watering Hungarian beef stew. However, the buffet breakfast was not included in the price, which was a downside.
Facilities
6.0
The hotel's facilities seem to be outdated and in need of a refresh. A refurbishment is overdue to match the excellent service provided.
William
United Kingdom,
March
2024
7.4/10
The hotel feels like being in a suite. The rooms were dated and had a weird smell, plus no window in the bedroom. The service was friendly, polite, and extremely efficient, although some found it snobbish. The location is overrun with automobiles but has been the focal point of thousands of years of evolutionary history. The price felt like a value for money.
Rooms
6.0
The rooms were dated and had a weird smell, and no window in the bedroom, but it felt like being in a suite.
Service
9.0
The service was very friendly, accommodating, and efficient.
Location
7.0
The location is overrun with automobiles, but it has a rich historical background.
Dining
8.0
Facilities
7.0
Hilda
United Kingdom,
March
2024
8.2/10
The hotel rooms were the best part, facing the internal court and very quiet, providing a peaceful stay. However, the distance from the entrance and frequent electronic key issues were minor inconveniences.
Rooms
8.0
I loved my room facing the internal court; it was so quiet and peaceful. The only downside was the distance from the entrance and the daily key troubles.
Service
9.0
The service was very welcoming and helpful; I felt well taken care of during my stay. However, there was an unfortunate incident involving a demand for an additional fee for a friend to visit.
Location
7.0
The hotel's location was great, allowing easy exploration of the city's sights, near Polanco and Chapultepec. The historical significance of the area added to its charm, although the immediate surroundings seemed a bit gloomy at times.
Dining
9.0
The dining experience was superb with a wide variety of food and beverages available. Although a bit pricey, the quality of the offerings was impressive.
Facilities
8.0
The hotel facilities were well-equipped and convenient for guests, offering a range of services to enhance the stay.
Steve
United States of America,
November
2023
6.2/10
Staying at Camino Real was a mixed experience. While the room was conveniently located on the ground floor with direct pool access, it felt old and dated, far from modern standards. The location was a bit inconvenient, requiring frequent taxis to reach popular areas but in close proximity to interesting museums. The dining options were varied but expensive, prompting me to explore outside eateries.
Rooms
5.0
The room inside Camino Real restaurant was on the ground floor with large glass doors leading right to the outdoor pool area. However, the room felt outdated and run down, akin to a Holiday Inn.
Service
7.0
Location
6.0
The hotel’s location was a bit inconvenient, necessitating multiple taxi rides to accessible areas, yet it was within walking distance of major museums in Mexico City.
Dining
7.0
The dining at Camino Real was quite good, offering a variety of Mexican and international dishes; however, the prices were on the higher side, prompting me to dine outside the hotel.
Facilities
6.0
Helpful staff
Outdated rooms
Norman
United Kingdom,
November
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was amazing, surrounded by a rich history and with a soothing ambiance of birds singing every morning. However, the service fell short, lacking helpfulness and warmth, especially in the early hours. The dining experience was pleasant with great choices of fruits, albeit basic continental options. The rooms, while not luxurious, were indeed comfortable despite some creakiness and the absence of easy access to lower levels. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms aren't luxury, but are definitely comfortable.
Service
5.0
The service, unfortunately, lacked helpfulness and warmth, especially in the early hours.
Location
9.0
The location has been the focal point of thousands of years of evolutionary/culinary history and is like an interior garden, full of birds singing every morning: really soothing.
Dining
7.0
The dining experience offered a variety of fruits and a divine mango juice but was limited in continental options.
Facilities
6.0
The facilities overall were decent, with some areas needing improvement.
Great history location
Lackluster service
Joseph
United States of America,
October
2023
6.8/10
My stay at the hotel was a bit of a mixed bag. The rooms were quite a trek from the entrance, and dealing with malfunctioning electronic keys was a hassle. On the bright side, the morning coffee service and club lounge access were convenient. However, the room itself was a bit dated and had a strange smell at times.
Rooms
6.0
Despite the inconvenience of the room location and key issues, the morning coffee service and club lounge access were nice perks. The room, however, was showing its age and had an odd smell lingering.
Service
7.0
The hotel service was a bit hit or miss. While the staff at the room and hotel were polite, efficient, and provided timely event information, there were instances where they came across as rude, unhelpful, and unfriendly.
Location
8.0
The location was a major highlight of my stay. Being in the Polanco district felt safe, with easy access to different parts of the city. However, a negative encounter at the front desk left a sour note.
Dining
7.0
Dining experiences varied during my stay. While the evening dining was acceptable, the difficulty in securing a restaurant spot was frustrating. The variety of food and beverage options made up for it, though.
Facilities
6.0
The facilities at the hotel were a mix of positives and negatives. On one hand, the dated rooms and issues with keys took away from the overall experience. On the other hand, the morning coffee service and club lounge access were convenient.
Percy
United Kingdom,
October
2023
7.0/10
The hotel had access to a terrace and garden, but the rooms were noisy from outside traffic upon arrival and did not meet the expected size or standard. The service was exceptional, especially with Paul's assistance outside. The location was convenient to walk to many nice areas but was a bit bland. The dining experience was a bit of a letdown due to a limited restaurant situation. The facilities offered access to the terrace and garden.
Rooms
5.0
The rooms were noisy from outside traffic and should have been much cleaner upon arrival, not meeting the expected size or standard.
Service
9.0
The service was exceptional, especially with Paul's assistance outside, going above and beyond to help during a phone disaster.
Location
7.0
The location was convenient to walk to many nice areas but was a bit bland.
Dining
6.0
The dining experience was a bit disappointing due to a limited restaurant situation.
Facilities
8.0
Access to the terrace and garden.
Lionel
United Kingdom,
September
2023
7.2/10
The hotel was situated in a safe location with a rich cultural history dominating the area. Although not very pedestrian-friendly and some neighborhood eateries closed on New Year's Eve, the proximity to Chapultepec's attractions was excellent. Rooms were lacking in lighting but were quiet and corporate in design. The property had a lot of stairs to navigate, emphasizing the excellent staff. Dining options were marvelous but lacked simple breakfast choices. However, brunch came at an additional cost. Overall, the hotel had some positives, but the darkness in the rooms and the discomfort caused by the empty surroundings were a significant drawback.
Rooms
7.0
The rooms felt a bit dark due to insufficient lighting but were calm and had a corporate design.
Service
8.0
The staff's presence was commendable, especially considering the property's many stairs.
Location
6.0
The area had a rich culinary and evolutionary history, but was mainly car-dominated and somewhat unfriendly towards pedestrians. Lovely to explore nearby Chapultepec attractions, although some neighborhood restaurants were closed on New Year's Eve.
Dining
8.0
The dining experience was marvelous overall, especially in the Club lounge. However, the lack of a simple breakfast option and the additional charge for brunch were notable downsides.
Facilities
7.0
The facilities were decent with nothing exceptional to note.
Andrew
United Kingdom,
May
2023
7.8/10
The hotel offers spacious rooms with a huge bed, nice balcony, and a good-sized bathroom. Despite being in a dated and somewhat soulless wing with a helipad on the roof, the room was comfortable and had a spacious shower. The service was courteous and the Mexican restaurant served delicious food. It was a bit inconvenient having to walk a significant distance between the reception and the room. The location is perfect for exploring main attractions and top restaurants in Mexico City.
Rooms
7.0
The room was spacious and had a huge bed, a nice balcony, and a good-sized bathroom with a spacious shower.
Service
8.0
The service was courteous and the staff were very helpful and friendly.
Location
9.0
The location is perfect for visiting main attractions and the best restaurants in Mexico City.
Dining
8.0
The dining experience was marvelous with a variety of options for juices, bread, eggs, meat, and chicken.
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